Privacy Policy

Last updated: November 10, 2026

Short version What we collect How we use it Who we share it with Cookies Your rights Children's privacy Retention Security Changes Contact

The short version: we collect your email address if you ask for the free sample, and the order details we need to deliver your files and help you if something goes wrong. We do not sell your data to anyone, ever. You can unsubscribe or ask us to delete your information at any time by emailing unicornsteps@outlook.com.

1. Who is responsible

Unicorn Steps Learning is responsible for the personal information described in this policy. For any privacy question or request, contact unicornsteps@outlook.com.

2. What we collect

Information you give us

Email address — when you request the free sample, join our email list, or contact us.
Order details — the email address and product purchased, so we can deliver the file and answer support questions.
Messages — anything you write to us by email.

Information collected when you buy

Payments are processed by our merchant of record, Waffo Pancake. Your card or wallet details are entered on their secure checkout and are never seen or stored by us. We receive only what is needed to fulfil the order: your email address, the product bought, the amount, the currency and the order reference.

Information collected automatically

Basic technical data — browser type, device type, approximate region and the pages you viewed, from our web server logs.
Aggregate analytics — page views and traffic sources, so we know which worksheets and articles are useful.

We do not ask for, and do not want, sensitive information about you or your child — no medical, diagnostic or special-category data. Please do not send it to us.

3. How we use it

To send you the free sample you asked for.
To deliver a purchased file and provide customer support.
To send occasional emails with teaching tips, new printables and offers — only if you joined the list, and every email has a one-click unsubscribe link.
To keep the site working, prevent abuse and understand which content is useful.
To comply with tax, accounting and consumer-protection obligations.

We rely on your consent for marketing emails, on the performance of our contract with you for orders and delivery, and on our legitimate interest in running and improving a small educational shop.

We do not sell, rent or trade personal information. We share the minimum necessary with service providers who help us operate:

Waffo Pancake — merchant of record: takes the payment, issues the invoice, handles tax, and processes refunds.
MailerLite — email delivery and list management for the free sample and newsletters.
Our web hosting and email provider — stores the site and sends transactional email.
Analytics provider — receives aggregated, non-identifying usage statistics.

We may also disclose information if we are legally required to, or to protect our rights and the safety of others.

5. Cookies and similar technologies

This site uses only the cookies and local storage needed to work properly, plus analytics cookies that count visits in aggregate. We do not use advertising cookies and we do not build advertising profiles. You can block or delete cookies in your browser settings; the site will still work, though the free-sample form may behave differently.

6. Your rights

Wherever you live, we will honour reasonable requests about your information. You may ask us to:

Access a copy of the personal information we hold about you.
Correct anything inaccurate.
Delete your information, where we are not required to keep it for tax or accounting purposes.
Unsubscribe from marketing emails — use the link in any email, or tell us and we will do it for you.
Object to or restrict certain processing.

Email unicornsteps@outlook.com with the request and the address you used. We reply within 30 days. You also have the right to complain to your local data protection authority.

7. Children's privacy

Our products are made for children, but sold to adults — parents, teachers, tutors and homeschool families. This website is not directed at children, and we do not knowingly collect personal information from anyone under 13 (or under 16 where local law sets that age). Accounts and purchases must be made by an adult.

If you believe a child has sent us personal information, email us and we will delete it promptly.

8. How long we keep it

Email list — until you unsubscribe or ask to be deleted.
Order records — as long as tax and accounting rules require, usually 6–10 years, in a minimal form (order reference, amount, date).
Support emails — up to 2 years after the conversation ends.
Server logs — usually a few weeks.

9. Security

The site is served over HTTPS, and access to order records is limited to the shop owner. No online service can promise perfect security, but we keep the amount of data we hold deliberately small — the safest data is the data we never collected.

Some providers we use may store data outside your country, including in the United States and the European Union. Where required, transfers rely on standard contractual clauses or an equivalent safeguard.

10. Changes to this policy

If we change how we handle personal information, we will update this page and the date at the top. Material changes affecting existing subscribers will be mentioned in an email.

11. Contact

Privacy questions, deletion requests, or anything unclear? Email unicornsteps@outlook.com — a real person reads it.

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